BENEFITS OF ERP COMMERCE SYSTEM

You can access vital information from your ecommerce website in real time as customers interact with your business. This information is used to generate actionable reports and forecasts.

Your customers will have a better online experience due to increased customer involvement. The ERP solution can notify customers when the production process begins, when the product is packed, and when the item is dispatched, resulting in process transparency.

You can create reports that provide details on your business's performance, sales, refunds, and inventories. You can also assess your firm's profitability and see who is performing specific tasks.

Productivity increases when every employee uses the ERP system as the centralized system of record. By automating their activities, such as automatically tracking inventory deductions during fulfilment or creating an automated process for purchase order requests, their efficiency is further improved.

Price management, similar to product information management, allows you to manage product pricing within the ERP. You can customize your response to different customers. For example, in B2B, you can transmit the appropriate information to the ecommerce platform if customer number one has negotiated prices but customer number two, a new client, has not.